Privacy Policy
FirstMark Films Ltd, a company incorporated in England and Wales with registered company number No. 13870513, Registered Address 3rd Floor, Old Stock Exchange, St Nicholas Street, Bristol, BS11TG.
We operate www.firstmarkfilms.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, particularly when you reach out to us regarding our video production services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Because we do not sell products or process transactions on our Site, we do not collect any financial or billing information. We only collect information that helps us communicate with you or analyse how our website is used:
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Voluntary Personal Data: We collect personally identifiable information, such as your name, email address, phone number, and any project details you choose to provide, strictly when you voluntarily submit them to us via our contact forms or email links.
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Automated Analytical Data: We use Google Analytics to track and analyse website traffic. This automatically collects non-personal information such as your anonymised IP address, browser type, device type, operating system, and how you interact with our Site (e.g., pages visited, time spent viewing our portfolio).
2. Google Analytics and Cookies
We use Google Analytics to better understand how visitors interact with our website so we can improve our content and showcase our video work effectively.
Google Analytics uses cookies—small text files placed on your device—to collect this data. The information generated by the cookie about your use of the website is transmitted to and stored by Google. Google uses this information to evaluate website activity and provide us with reports.
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Your Choice: You can prevent Google Analytics from recognising you on return visits to this Site by disabling cookies on your browser, or by downloading and installing the Google Analytics Opt-out Browser Add-on.
3. How We Use Your Information
We use the information we collect strictly to run our business and collaborate with you. Specifically, we use it to:
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Respond to your inquiries, provide quotes, and discuss potential video production projects.
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Maintain communication throughout an active production or project.
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Analyse website traffic via Google Analytics to see which parts of our portfolio or services are getting the most attention.
4. Sharing and Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may only share information in the following limited circumstances:
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With Third-Party Service Providers: We use trusted third-party tools to help run our business (such as Google Analytics for data, website hosting platforms, or email providers). These providers only have access to your info to perform specific tasks on our behalf.
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By Law: If required by legal process, litigation, or law enforcement, we may disclose your information to comply with the law or protect our legal rights.
5. Third-Party Video Embedded Players
Because we showcase our video work, our website may embed video players from third-party platforms (like Vimeo or YouTube). These platforms may use their own cookies to track video views and playback performance according to their own privacy policies.
6. Security of Your Information
We use reasonable administrative and technical security measures to protect your personal information. However, please be aware that no security system is 100% secure, and we cannot guarantee the absolute security of data transmitted over the internet.
7. Your Rights
Depending on your location, you may have the right to request access to the personal information we hold about you, ask us to correct it, or request that we delete your contact information from our records.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: